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Course Description

This one-day program benefits leaders and other individuals who want to enhance their interpersonal communication capabilities. It begins by equipping participants with key competencies to address common workplace issues. It emphasizes the practice of effective dialogue, active listening, practical communication methods, conflict-resolution strategies, and trust-building techniques. These foundational skills pave the way for successfully handling common communication and team member performance challenges.  We will also develop strategies to maneuver particularly difficult communication scenarios and conflicts.  

Learner Outcomes

By completing this program, participants will be able to:  

  • Apply practical methods for navigating particularly challenging conversations and conflicts. 
  • Describe how open and constructive communication contributes to daily and long-term individual and team success. 
  • Apply dialogue skills and practical communication strategies to overcome common workplace communication hurdles, such as misinterpretations, conflicts, and breakdowns. 
  • Listen actively and with empathy to better understand team members’ perspectives, needs, and concerns.  
  • Overcome barriers and build trust through transparent communication. 
  • Analyze their natural conflict-handling tendencies and identify contexts where another approach will be more productive. 
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Enroll Now - Select a section to enroll in
Section Title
Mastering Critical Conversations - Saskatoon - September 2024
Type
Discussion
Days
Th
Time
8:30AM to 4:30PM
Dates
Sep 19, 2024
Schedule and Location
View Details
Contact Hours
7.5
Location
  • Edwards School of Business - KW Nasser Centre
Delivery Options
In Person and Canvas  
Course Fee(s)
Registration Fee non-credit $995.00
Potential Discount(s)
CEUs
7.5 CEUs
Drop Request Deadline
Aug 04, 2024
Transfer Request Deadline
Aug 04, 2024
Section Notes

Canvas Platform:

Please login to the Canvas Platform to access the pre-work and materials for the course. 

  • Please use your USask NSID (the first six characters from your @usask.ca email address found on your student profile; e.g. abc123@usask.ca) and your password to log in to your Canvas account.

Participant Withdrawal or Transfer Policy

  • In the event of any registration cancellation or transfer, a $35.00 plus tax administration fee will be incurred.

From 45 Days Up To 16 Days Before Program Start

  • Cancellation: You will be refunded 50% plus tax of the program fee.
  • Transfer: You will be charged an additional transfer penalty equal to 20% plus tax of the program fee.

Within 15 Days Of The Program Start

  • Cancellation: You will not be refunded.
  • Transfer: You will be charged an additional transfer penalty equal to 50% plus tax of the program fee.

For Businesses/Organizations, invoicing is an option, please contact the Registration Office for assistance at sales@edwards.usask.ca. 

Invoiced Registrations: Make check payable to the University of Saskatchewan and remit to the following address.

Extended Learning Registration Office
University of Saskatchewan
105 Administration Place 
Saskatoon, SK S7N 5N2
OR
Business/Organization, please contact treasury@usask.ca about onboarding as an EFT client for payment.

To pay the invoice by credit card, please visit Home | University of Saskatchewan (usask.ca) click on Pay Invoice, and follow the instructions.

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